Knowledge Base/Mac Workflow/Installation & Configuration

Mac Product Deactivation

Laura Brown
posted this on March 31, 2011 01:49 pm

If you wish to move your CineForm Neo license from one Mac to another, follow these steps.

1) Hold down the command+shift key and simultaneously double-click on the CineForm icon in the system preferences .  This will bring up the "Block License" dialog.

2) Click "Yes" to block the license.  It should give you a couple of numbers - the challenge code and a block code.  Put these someplace safe, it makes reactivating easier.

3) Submit the form at www.cineform.com/deactivate.aspx. After submitting the form, you will get an e-mail confirming that you can now activate another machine.

At this point, you can install and activate the product on another Mac using the usual activation instructions.

 
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