Submit a request

Your email address *

Problem Type *

  • (none)
    • (none)
    • Software Setup
      • Installation
      • Activation
    • Technical Issue
      • Configuration
      • Performance
      • Crash or Bug
    • General
      • Question
      • Suggestion
    • Other

Subject *

Description *

Please enter the details of your request.
If this is a technical support issue, please give as much information as possible and include precise steps to reproduce the issue.

Operating System *

  • (none)
    • (none)
    • Windows
      • XP
        • 32-bit
        • 64-bit
      • Vista
        • 32-bit
        • 64-bit
      • 7
        • 32-bit
        • 64-bit
    • MacOS
      • Leopard (10.5)
      • Snow Leopard (10.6)
      • Lion (10.7)

CineForm Product

Serial Number

Please enter the Serial Number for your CineForm product... for trial users, enter 'Trial'.

Version and Build Number

Enter the version and build number of the CineForm product you are using.

Processor Type

  • (none)
    • (none)
    • Intel
      • Core
        • Solo
        • Duo
        • 2 Solo
        • 2 Duo
        • 2 Quad
        • i3
        • i5
        • i7
      • Pentium
        • Other
      • Other
    • AMD
      • Sempron
      • Athlon
        • Athlon
        • X2
        • Athlon II
      • Phenom
        • Phenom
        • Phenom II
      • Other
    • Other Processor Type

Processor Model #

(ie: i7-860 or 2.66 GHz)

System Memory (RAM)

(ie: 16 GB)

Video Card Make/Model

(ie: nVIDIA GTX 260, nVIDIA NVS 450, etc.)

Video Drive

NLE Version

Enter the Non-Linear Editing application that you are using.

  • (none)
    • (none)
    • Apple
      • Final Cut Pro
      • iMovie
    • AVID
      • Media Composer
    • Adobe
      • Premiere
        • CS4
        • CS5
        • CS5.5
        • Elements
    • Other_Application

Camera/Deck Model

(ie: Canon 5D, Panasonic AG3D-A1, etc.)

Attachment(s)

Attach file »